Comments on: iPhone 3-way conference call feature not working? The fix is in!

By: jol

jol — Tue, 23 Feb 2010 14:39:56 +0000

It worked just as described! Thanks!

By: Mad

Mad — Sun, 07 Feb 2010 16:51:58 +0000

I had the same problem too and called ATT customer service. They enabled the provision for me in my 3gs phone.

By: Gaelle

Gaelle — Wed, 03 Feb 2010 23:36:43 +0000

Thank you so much for your help with this. I even went to the apple store for this issue. A sales rep showed me how to do it on one of the store demo iphone. But when I tried on my iphone, it off course did not work. I don’t think he knew that the feature is enable!

I just emailed AT&T. Let’s see if it will be just as fast as for you.

By: Amanda, Tech Support

Amanda, Tech Support — Thu, 05 Nov 2009 22:32:56 +0000

if you are having the Visual Voicemail issue on your IPhone, it is because you downloaded a tethering profile on your phone. there are no tethering profiles that have been approved by Apple or AT&T yet. You have to delete it if u want VVM to work.

To remove:
Settings>General>Profiles>US/ATT>Remove>Remove Profile.

Then you must Reset your Network Settings:
Settings>General>Reset>Reset Network Settings.

Your phone will turn off/on. This should resolve your issue.

By: Kevin E.McKenna

Kevin E.McKenna — Tue, 21 Jul 2009 21:37:28 +0000

Why is no one screaming high holly hell about the Voice Mail issues?

I have had over 100 + calls since 6/29 and not 1 voice mail?????

If you get VM’s they come in groups from days gone by…. something badly broken with AT&T beyond 3 way calling.

By: Ant

Ant — Tue, 21 Jul 2009 16:03:25 +0000

Rchrd529,
No, AT&T does not charge extra on your monthly bill when you contact them to enable this service. It is worth mentioning, however, that each person in the conference call is counted as a separate call. So if you have a 3-way call going (yourself, Person A, and Person B) you will be racking up minutes for both Person A and Person B. That means a 20 minute conference call will eat up 40 minutes of your plan. This makes sense, but I figured it might be good to explain just in case there was any confusion.

By: Rchrd529

Rchrd529 — Tue, 21 Jul 2009 15:48:30 +0000

Thanks alot for this! I have been trying to figure out why merging calls wasn’t working on my iPhone. Now it makes sense. I have a question though. Does AT&T charge more for this to be added to my account?