Comments on: Get rid of false iTunes application update icon that won’t go away

By: Jean-Denis

Jean-Denis — Sun, 02 Oct 2011 12:30:51 +0000

I have 3169 apps in iTunes coming from two accounts. Needless to say, the suggestion described here is not even remotely possible to use. Sigh…

By: Jepf

Jepf — Fri, 27 May 2011 03:14:11 +0000

Try this one :)
http://www.ifans.com/forums/showthread.php?t=114739

By: obad100

obad100 — Wed, 04 May 2011 00:10:16 +0000

Deleting all apps from the itunes library then transfering them again from my phone worked like magic.
Thank you.

By: Brian Cummings

Brian Cummings — Mon, 28 Feb 2011 17:21:31 +0000

At last, after years of searching (yes, I am serious) I finally discovered this thread and iTunes now shows the right update number. Shame shame on Apple for not having a simple right click tell you that there are 2 updates available for another user account than the one currently logged in. How hard would that be.

By: oilman

oilman — Sat, 08 Jan 2011 19:42:44 +0000

I also used the “Get Info” method and it worked for me. I switched my view of the apps list from “Apps” to “Genres” at the top of the Apps window. Then, when looking at each genre list individually, the “Get Info” window has a “Next” radio button at the bottom left which makes it faster to go through all of the apps. You have to go back out and then into the next genre list, but overall it was very easy and much quicker than pulling up the Get Info one at a time.

Thanks for the help! My specific problem was that me and a friend had tried to copy an app over from one iPhone to another (a free app), and it ended up in my iTunes directory but under his account. The app never worked with the transfer, so I just had to download my own. But I guess I never deleted the other file. Once deleted, the “1″ immediately went away. It’s been there for over a year. Sweet!

By: sorted

sorted — Tue, 07 Dec 2010 10:02:57 +0000

Thanks Julie, I was able to identify the app that was causing the difficulty by checking updates available on my phone ( i usually never update that way) – i checked out the app and it had been purchased using the same account as my other apps but using a credit card under a different name in a different store. i think the different name was the deciding factor. it was a free app so i just downloaded it again form my usual store. dont know if i could have done something about it if it had been a paid for app

By: larry keck

larry keck — Sun, 28 Nov 2010 17:50:51 +0000

It worked! :) finally after 3 years that annoying update is now cleared! thanks!

By: mike

mike — Sun, 05 Sep 2010 15:38:01 +0000

jtjdt’s method worked for me! cheers mate

By: @ndras

@ndras — Thu, 02 Sep 2010 11:18:10 +0000

maybe you should check your mail library trying to find any sign of another account.
I’ve found one account i did not know about, but still is a real one.
I do not remember the password, though. :)
Actually i’ve 3 accounts, uing only one.
But still I have that f*cking number “3″… ;)

By: julie

julie — Thu, 08 Jul 2010 05:09:14 +0000

none of this worked for me. i have clicked the apps link, the lower right and the upper left. still it says 6. i have no other sign in. i have only one computer. i have 6 on my iphone and when i click on the app needed to update, it’s too big, and says i need to sign in to itunes. but the update is not there. i can update from my phone when the app update is not too big. this is so annoying.

By: French

French — Tue, 08 Jun 2010 02:26:06 +0000

Hi,

I have this issue but on the iPhone : it says there are 2 update available though they have been downloaded already.

By: Harpist

Harpist — Sun, 06 Jun 2010 20:53:16 +0000

The same issue happened to me after buying apps on 2 different stores. I had to make the update being to the stored where I did the purchase initially.

By: Josh Coast

Josh Coast — Sat, 01 May 2010 00:35:41 +0000

jtjdt is right! I have an old school account that was the “user@mac.com” and it looks like then Apple went to Mobile Me, it changed the name of the accounts that are associated with the purchases! just sign in the old way and update. fixed.

By: cctennismom

cctennismom — Fri, 05 Feb 2010 21:47:14 +0000

Linda above is right. There are actual updates that you can get by opening the applications into a separate window, clicking on updates available at the bottom and then going back to the iTunes store where the application updates will show up and can be downloaded. Thanks Linda!!

By: Baumi

Baumi — Wed, 20 Jan 2010 15:15:01 +0000

Here’s what worked for me:

When I used “Get Info” on the app, I noticed it resided in the Trash folder for some reason. So I deleted the app from the iTunes library. The Update notice stayed, and after I re-downloaded the update one last time, the app was stored in its proper place again, and the update notice was gone.

By: Mark McAneny

Mark McAneny — Sun, 17 Jan 2010 17:46:15 +0000

Thanks. This bug been driving me mad for ages.

By: Mohammad Waheed

Mohammad Waheed — Wed, 16 Dec 2009 19:43:12 +0000

Ok, this worked for me. I did this,

1. Click on Setting app
2. Click on Store
3. Sign out/ log off
4. Hit the home button
5. Click on App Store application to get updates while signed off from app store
6. It showed one update missing, so i installed it again, and then icon of “1″ or “2″ updates went away.

Therefore, I think signing off and signing on fixes the issue. It did for me.

By: hezahonker

hezahonker — Sat, 22 Aug 2009 13:46:57 +0000

***This works***

The suggestion to check purchases made in other users was spot on as well as user who says open Applications window in new window. I discovered that one of the apps was purchases using my husband’s itunes account. I didn’t have to sign on to his account though to update it. If you follow the advice above by a user to double click on Applications to open in a new window, you will see the link at the bottom right to update your applications and that will work for all applications.

By: dowslaw

dowslaw — Fri, 14 Aug 2009 05:25:06 +0000

should have indicated to double click applications (on the upper left side of iTunes)not a single click, but not a right click, in the above explination

By: dowslaw

dowslaw — Fri, 14 Aug 2009 05:20:12 +0000

test worked so I will try to post again how to gid rid of the applications updates available number. There must be at least two issues here because having tried JTJDT’s method which did not work becuase I had never used another purchasers name, etc. I tried Linda’s method which DID work. A little clarification might help others. Perhaps due to iTunes updates the LINK Linda refers to is on the lower right side of the screen, on my Windows XP laptop, which opened after clicking on “applications and whatever updates number you are showing” which is located in the upper left area of iTunes below Audiobooks and above Radio. The updates available link on the bottom right of the newly opened screen will have the same number, for me it was 2, just to its left. Note: just to the right of that link you will see another link “Get More Applications” which you can ignore as it just takes you to the app store. Now click on the # updates available link and a page populated with the apps with available updates will appear. Click on the grey “Get Update” radio button and small window titled “Applications Can Not Be Purchased With Shopping Cart” will appear which has a “Buy” and a “Cancel” radio button. Even though all my apps had FREE to the left of the “Get Update” button you will still get this message. Click on “Buy” and another small window asking for your password will open. Provide your password and the update will proceed and your app number will decrese by one. Keep updating the apps which have available udates and the nuber will be be gone when you complete them all. Hope this helps

By: John B.

John B. — Wed, 12 Aug 2009 04:05:57 +0000

hey everybody here that says this doesnt work. it does work. you have to go through each application and find which ones were logged in under a different user name. The purchasing ID has nothing to do with it. It has to do with the log in. I went through ALL my apps and found the ones that were really old and logged in under a different ID. I deleted them and now the updates indicators are gone! thanks for the tip. everybody curious about this give it a shot it will work! happy iphoning or poding!

By: milfmr

milfmr — Thu, 25 Jun 2009 23:12:07 +0000

jtjdt is right!!! I had 1 app that was downloaded with a different username. As soon as I deleted that particular app, the #1 disappeared FOREVER! The original post is wrong, don’t waste your time, just follow jtjdt’s advice.

By: Michael Prewitt

Michael Prewitt — Wed, 03 Jun 2009 02:00:41 +0000

I had this problem. The problem for me was that I had always used “username@mac.com” as my account (I thought!), but somehow after doing a clean install of Windows and reinstalling iTunes, etc., all my old apps were under the username “username” (with no @mac.com on the end). Once I changed back to using without the @mac.com, I could download all the updates.

By: Tweety

Tweety — Fri, 06 Mar 2009 13:36:22 +0000

Thanks Linda, that worked perfect.